Web applications and tools: configurators, calculators and portals that cut the work
Part of the work in a company repeats every day: quoting, product configuration, receiving requests, sharing documents with customers. We build web applications and tools that take over this work and give customers an answer straight away, without waiting for an email.
What kind of tools do we build?
The best tool is one that takes off the team's plate a question they answer a hundred times a month.
A web application is a tool available in the browser, with no installation, for customers or for the team. We build them where off-the-shelf solutions do not fit the company's process:
- product configurators, where the customer builds an order from options and sees the price straight away,
- calculators and quoting tools for offers that are currently calculated by hand,
- customer portals with documents, order statuses and requests,
- internal tools: request workflows, knowledge bases, dashboards for salespeople,
- integrations that connect existing systems into one process.
How is a tool built?
- We describe the process. What the work looks like today, who does what, where it waits and what can be automated. It often turns out the tool should be simpler than it seemed.
- We design the first version. Mock-ups and usage scenarios that we check with the people who will use the tool.
- We build and connect. We deploy a version that solves the main problem and connect it to the company's systems: CRM, invoicing, warehouse.
- We launch and develop. The team starts working, we collect feedback and extend the tool with further features as needed.
What do you get?
- a tool designed for your company's process,
- integrations with the systems you already use,
- a version that works from the first deployment, and a development plan,
- maintenance, security and support after launch.
When is it worth building your own tool?
- when the team answers the same questions or calculates the same quotes every day,
- when customers wait for information they could check themselves,
- when off-the-shelf systems do not fit the process and the company works around them in spreadsheets,
- when several systems do not talk to each other and data is retyped by hand.
Frequently asked questions
Isn't this too expensive for a mid-sized company?
We start with a version that solves one specific problem, so the first stage has a predictable cost. The tool is developed further only once the first version pays off.
Do you use AI in the tools?
Where it makes sense: organising requests, preparing replies, searching documents. For larger implementations we work together with our company Intelligent Business Point.
Who maintains the tool after deployment?
We do. Maintenance, updates, backups and security are part of the engagement, and security is overseen by a certified auditor.